To our valued patients, pleased be advised that as outlined in our patient intake forms, a charge will be applied to your account for missed or cancelled appointments within 1-24 hours of the missed or cancelled appointment time. A 50% charge will be applied for your first missed or cancelled appointment and any missed or cancelled appointments afterwards, you will be charged the full amount of your treatment. Our healthcare provider’s time is valuable and missed appointments take up time in their schedule. Our Milton clinic is located across the hallway from HR on the fourth floor. Our Ajax clinic is located beside the nurses office in the Warehouse lunchroom.